General terms and conditions of sales and delivery of Copenhagen Seeds
General terms and conditions of sale apply to all agreements with Copenhagen Seed’s sales and delivery of products to corporate customers. These terms and conditions together with Copenhagen Seeds’ sales and orders make up the total contractual agreement. Changes to the contractual agreement are valid only if the parties have agreed to it in writing.
The invoice to the customer is due 8 days after the it was sent unless otherwise stated in the order confirmation. In the case of late payment, the customer is charged a 2% fee each month proceeding the initial send date of the invoice.
Copenhagen Seeds tries to send a confirmation or rejection of an order to the customer in writing no later than 2 working days after receiving a receipt of the order. Confirmations and rejections of orders must be put in writing by Copenhagen Seeds.
Customer can not change a given order without Copenhagen Seeds’ written acceptance. Copenhagen Seeds aims to ship the ordered products within 2 working days of receiving the order. The responsibility and risk of the goods being damaged is transferred to the customer upon delivery.
If Copenhagen Seeds expects a delay in delivery, we will inform the customer about it and will indicate the reason for the delay along with a new expected delivery date. The customer can not undo his purchase by refusing to receive the shipment. If the purchase will be declined, Copenhagen Seeds should be informed in writing at email@example.com.
Copenhagen Seeds guarantees that the products are high quality organic seeds, as well as ensuring that the product is intact and unbroken upon shipment. At delivery, the customer must examine all products and if an error is detected, it must be notified in writing to us at firstname.lastname@example.org so we can solve the problem. If a defect is discovered but is not immediately notified in writing to Copenhagen Seeds, it can not be taken care of.
Upon return, the customer is responsible for the cost of shipping to us, as the customer is liable for the care of the product along the way. We pay the costs during transport to the customer and also have responsibility for the product along the way.
Each party is responsible for its own actions and omissions in accordance with applicable law, with the limitations based on a Disclosure Basis.
Customer may not transfer, use or permit anyone else to use the Copenhagen Seed trade secrets or other information of any kind that is not avalible publicly.
Copenhagen Seeds receives payment with Dankort / VISA-Dankort, VISA, VISA Electron, Mastercard and JCB. Payment will only be deducted from the customer’s account when the item is shipped. All amounts are in Danish kroner (DKK) and include VAT. For sale in EU countries: When sales are sold and delivered to an EU country, Danish VAT is not added to the invoice.
Copenhagen Seeds uses an authorized payment server that encrypts all customer card information with SSL (Secure Socket Layer) protocol. This means that neither we nor anyone else can read the information. The customer’s name and address information is never disclosed to third parties. The parties’ information and order is protected under Danish law. Any dispute that may arise in connection with the parties’ order should be settled in Danish court.